Data Protection and Privacy Policy

Thank you for visiting our website and your interest in our company and products. This Data Protection and Privacy Policy (this "Privacy Policy") described how we collect, use, and store information in our United States and North American operations. If you are a resident of the European Union, please review the Privacy Policy established by our European affiliate, available at https://www.conductix.com/en/content/data-protection.

Conductix, Inc. (“We” or “us”) is concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through activities on our websites, including https://www.conductix.us/en, along with affiliated domains, and such other sites as this Privacy Policy may be posted or referenced (collectively our “Website”). By providing personal information to us through our Website, you agree to the terms and conditions of this Privacy Policy and authorize us to collect, process, retain, and delete your personal information as provided herein.

Personal Information We May Collect

General. We may collect information from you when you register on our Website, place an order, enter a contest or sweepstakes, apply for a job posting, respond to a survey or communication, or participate in another Website feature. When inquiring or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. In some cases, we may use a third-party service provider to operate certain Website features, including processing job applications or payments. In these cases, your personal information may be collected by this third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, are not responsible for, this third party’s use or disclosure of your personal information. If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. We do not collect personal information from any person that we know to be under the age of thirteen (13) without permission from a parent or guardian. Specifically, the Sites are not intended or designed to attract children under the age of thirteen (13). You affirm that you are over the age of 13 and will abide by the Terms of Use and this Privacy Policy.

Website Maintenance, Provision, and Log Files. In the event that you use the Sites for information purposes only, and do not further interact with, register, or otherwise transmit additional information to us, we collect only the personal data automatically transmitted to our server by your browser. When you are browsing our website, we collect the following data required for technical purposes to deliver our website and safeguard the stability and security of our website:

• Your IP address
• Date and time of requests and access
• Time zone
• Contents of your access/requests
• Access status and HTTP status code
• Respective data volume transferred
• Website where your request originated
• Your browser
• Your operating system and its interface
• Your browser software language and version 

While this information is necessary for the functionality of the Sites, we delete or anonymize user IP addresses after use. When anonymized, the IP addresses are changed so that particulars related to personal of factual characteristics cannot be matched with a specific, identifiable individual.

Cookies. In addition to the above log file data, cookies may be utilized during your use of the Website. Cookies are small text files on your hard drive which are associated with the browser you are using. To see how we use cookies, please review our cookie policy, available at https://www.conductix.us/en/cookie-policy.

Product and Service Information. We may use information such as your e-mail, name, physical location, and other personal information reasonably necessary to fulfill any requests presented to you by us, whether through our Website, or through advertisements or third party activities, including, but not limited to, for advertising purposes, sending product service information, circulating news relating to the company or new products, or invitations to trade shows or other physical or digital events. Additionally, our Website may include various contact forms which can be used to contact us directly, and to provide us with your contact information, to receive information or products from us. Data provided us via this form is collected and saved by us, along with the IP address of the user providing the information, and the date and time the form was submitted. After providing us this information, you may withdraw your consent to receiving the product and service information at any time and unsubscribe from our e-mail link by clicking on the unsubscribe link contained in each such e-mail or contacting us directly at info.us@conductix.com.

People and Careers. We may post career opportunities on our website. We collect, process and use your personal data that you provide to process your online application. Your online application data are e-mailed directly to our human resources department. Suitable technical and organizational measures are in place to ensure your personal data is kept confidential within the requirements of applicable law. Our policy is to delete applicants' unnecessary personal information after the application process has been completed, or no later than six months after our receipt of said personal information, unless you expressly consent to our storing of such data for a longer period of time.

Buyer-to-Buyer Shopping. If you wish to utilize or order from out Buyer-to-Buyer ("B2B") web shop platform, we require your personal data, including, but not limited to, name, location, and other such information requested in our registration forms, in order to allow you to enter into contracts and to process your orders. Mandatory information required for registration is specially marked on our registration forms; all other information requested is optional. Once registered, we also retain certain information related to your account, such as your login credentials, order history, and any stored payment information. To protect your personal information, including financial data, we use encryption technology to process your orders. Our policy is to delete personal information related to your registered account upon your cancellation of the account, with the exception that we may be required to retain your address, payment, and order data for certain mandatory periods pursuant to tax regulations or other applicable law. If you have questions concerning what information we may have to retain, please contact us at info.us@conductix.com. We do not maintain files or data on contracts you may have entered into prior to the cancellation of your account, and backing up your files is your responsibility prior to your cancellation. We reserve the right to permanently delete all user data stored during the active term of your account, excepting retentions required by law. After purchasing products from us or using our services, we may send you e-mails regarding similar products or services. You may unsubscribe from these e-mails as provided in this Privacy Policy.

Website Analysis Services. This website uses Google Analytics, a web analysis service provided by Google LLC ("Google"). Google Analytics uses cookies, enabling analysis of your use of the website. The information about your use of the website generated by the cookie is typically transmitted to a Google server in the USA and stored there. Google uses this information on behalf of the operator of this website to analyze your use of the website, generate reports about website activity and to provide the website operator with other services related to website and internet use. The IP address transmitted by your browser in line with Google Analytics is not merged with other Google data. You can configure your browser settings to prevent the cookies from being stored; however, please note that doing so may prevent you from being able to make full use of all functions on this website. You can further prevent data about your use of the website generated by the cookie (including your IP address) from being transmitted to Google and this data being processed by Google by downloading and installing the browser plugin provided by Google. We use Google Analytics to analyze the use of our website and continuously improve it. The statistics obtained enable us to improve our services and make them more attractive to you, the user.

Social Media and Social Media Advertising. We currently use the following social media plugins: Facebook, Twitter, LinkedIn, Google +. You can recognize the provider of the plugin by the icon showing the first letter or by the logo. It is up to you to communicate directly with the provider of the plugin. In activating the plugin, you authorize the transmittal of personal data concerning you to the provider of the plugin, where it is then stored. Since social media plugins regularly collect data through the cookie, we recommend deleting all cookies in the security settings of your browser before clicking on the plugin. We have no control over data once transmitted to a third party, and we therefore recommend reviewing the plugin provider's privacy policy prior to authorizing the transmittal of your data.

Additionally, we may have ads advertised on social media platforms. In clicking one of our ads, you transmit to us certain personal information, including your IP address, time of activation, and certain basic information, including, but not necessarily limited to, basic information contained in your social media profile, and cookies carrying over from the social media site. We may use this information to provide you with products, services, or information related to those advertised in the advert you selected. We will only retain and will delete personal information obtained by social media advertisements in accordance with this Privacy Policy.

Vimeo Video Components. Our website uses components of the provider Vimeo. Vimeo is a service provided by Vimeo LCC, 555 West 18th Street, New York, NY 10011, USA. Every time our website with this type of component is accessed, this component prompts your browser to download the respective Vimeo component to view. When visiting our website whilst logged into Vimeo, the information collected by the component allows Vimeo to determine the specific page you are on and matches this information with your personal account at Vimeo. For example, if you click the "Play" button or post a comment, this information is matched with your personal Vimeo user account, where it is then stored. Vimeo further receives information you visited our page. To prevent Vimeo from transmitting and storing data about your behavior on our website, you must sign out of Vimeo before visiting our website. For more information on how Vimeo uses and processes your data, please review the Vimeo privacy policy located at https://vimeo.com/privacy.

Sharing Pages. Some pages on our Website feature a "Share" function. Visitors to our website can use this to share documents with others: The recipient then receives an e-mail with an optional download link. The data processed by us in this regard is evident directly from the input screen, where "Required" fields are marked with an asterisk (*).

Live Chat. Some pages of our Website feature a "Live Chat" function allowing you to interact with Conductix personnel in real time. We do not store personal information from live chats beyond fulfillment of any purposes related to, or directed by you in, said live chat. However, our live chat function is provided by third party vendor "LiveChat." You can review their privacy policy at https://www.livechat.com/legal/privacy-policy/.

How We May Use Personal Information

To the extent permitted by applicable law, we may use your personal information:

• To provide you access to our Sites and respond to your inquires and fulfill your requests. 
• To complete and fulfill your purchase, application, and/or request for information.
• To provide you with updates and announcements concerning our policies (including this Privacy Policy), products, promotions and programs and to send you invitations to participate in special programs.
• To facilitate transactions you may enter into on our B2B web shop platform.
• To share pages, play videos, or participate in live chats as elected by you.
• To recommend products or services you may be interested in and to improve such recommendations in the future, and to provide other analysis of the Website's traffic and functionality for our own internal business purposes.
• To interact with your social media and social media accounts via plugins and adverts.
• For our business purposes, such as market research, developing new products, enhancing our Sites, and providing customer or user service.
• As may be necessary to comply with legal process and/or applicable law 

We will not sell your information to any nonaffiliated third party without advanced written notice to you.

Security

We use reasonable, organizational, technical and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please note that any personal information you e-mail to us may not be encrypted by your e-mail provider, and may be intercepted or otherwise compromised without any fault of Conductix. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us at info.us@conductix.com.

Retention Period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. It is our policy to destroy any maintained personal information as soon as it is no longer required for the purpose for which it was collected.

Opt-Out or Removal of Your Information

If at any time you wish to stop receiving phone, mail, and e-mail marketing communications from us, please just let us know by contacting us at info.us@conductix.com or by using the unsubscribe feature in the marketing e-mail you received. In your request, please indicate that you wish to stop receiving e-mail marketing communications from us. To delete all of your online account information from our database, please contact us at info.us@conductix.com. Please note that we may maintain information about a job application or individual sales transaction for record keeping purposes in accordance with our retention policy, or as otherwise required by law.

Third Party Sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website to which this Website contains a link. The inclusion of a link on our Website does not imply endorsement of the linked website by us. Any personal information that you provide through any third party website will be subject to the privacy policy of that website, and not this Privacy Policy. We have no control over, and shall not be responsible for, the use of information collected though any third party website.

Updates to Privacy Policy

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on a Website. Your use of the Website following these changes means that you accept the revised Privacy Policy.